Table 4 Names of the main categories and the categories within
Main category (n = 6) | Category (n = 39) |
|---|---|
Awarding personnel | Offering benefits Defined awarding methods Awarding with money |
Offering safety in working conditions | Ensuring the availability of protective equipment Guarantee of safe working conditions Safety instructions Equivalent practices in every ward Ensuring adequate number of personnel Ensuring adequate know-how of personnel Offering health services Ensuring enough time to rest |
Showing appreciation to personnel | Understanding about the burdensome situation Ensuring fair procedures Paying attention to individual needs Giving positive feedback Supporting personnel Thanking personnel Listening to personnel Acknowledging the personnel with understanding Appropriate treatment of personnel by the employer |
Offering a variety of support methods | Supporting personnel by the supervisor Offering support to personnel Offering help in problematic situations Offering options for active discussion Offering mental support Awarding with well-being support methods |
Providing proper flow of information | Ensuring clarity of instructions Ensuring uniform instructions Ensuring that the instructions are followed Ensuring that the instructions are delivered Early information about changes Transparent information for personnel Appropriate information Truthful information |
Ensuring proper management in exceptional situations | Management improvements Personal support from the manager Reacting in exceptional situations Planning personnel transfer Enhancing the engagement of personnel |