Table 1 Table with an overview of the analysis process [27,28,29]

Phase one - familiarisation

Provided the entry point for analysis and familiarisation with the dataset in an immersive process. It started with data collection and transcribing, reading and listening to the interviews. In addition, rough notes and initial ideas were written down on a separate Word document that served as a reflective journal.

Phase two - coding

Extracts, with both semantic and latent content, relevant to the aim of the study were drawn and labelled with a code. The codes were the building blocks of analysis. The codes were revisited and refined after discussing and reflecting on them with the co-authors.

Phase three - generating initial themes

Through reflective engagement with the data, the codes with shared meaning generated three candidate themes and eight subthemes.

Phase four - review and develop themes

The data extracts and codes in relation to the initial themes were reviewed and the main and subthemes were further developed through a subjective and increasingly interpretative analysis of the data.

Phase five - refining, defining and naming themes

Final phase of naming themes to capture and tell the story, which required an immersive process of refining and defining through back and forth discussions among the authors. A few themes were given new names that more accurately captured the meaning of what was written in the transcripts.

Phase six writing the report

The report was written and finalised.