Table 2 Satisfaction with using the app
Variable | n | % | Qualitative categories | |
|---|---|---|---|---|
Health has improved after using the mobile application | Strongly disagree | 1 | 1.6 | • Uncertainty about app functionality |
Disagree | 7 | 11.1 | ||
Neutral | 26 | 41.3 | ||
Agree | 20 | 31.7 | • Opportunities for self-monitoring and self-management | |
Strongly agree | 1 | 1.6 | ||
• Follow-up professional support | ||||
Can save time spent searching for health-related information | Strongly disagree | 0 | 0 | • Perceived limited app functionality and challenges with navigating through |
Disagree | 15 | 23.8 | ||
Neutral | 26 | 41.3 | ||
Agree | 14 | 22.2 | • Convenience | |
• Ease in obtaining health-related information | ||||
Can help to alleviate concerns related to health | Strongly disagree | 1 | 1.6 | • Perceived limited app functionality |
Disagree | 15 | 23.8 | ||
Neutral | 22 | 34.9 | ||
Agree | 17 | 27 | • Availability of professional follow-up support | |
Strongly agree | 0 | 0 | ||
Can help to improve self-care ability | Strongly disagree | 2 | 3.2 | • Perceived limited app functionality |
Disagree | 7 | 11.1 | ||
Neutral | 30 | 47.6 | ||
Agree | 16 | 25.4 | • Opportunities for self-monitoring and self-management | |
• Information seeking | ||||
• Availability of professional follow-up support | ||||
Overall, how satisfied are you with using this mobile application? | Strongly disagree | 1 | 1.6 | • Dissatisfied due to perceived limited app functionality and challenges |
Disagree | 11 | 17.5 | ||
Neutral | 30 | 47.6 | ||
Agree | 13 | 20.6 | • Satisfied due to the app’s ability to support self-management, monitoring, and ongoing interaction with nurses | |