From: Experiences of person-centred care - patients’ perceptions: qualitative study
Category | Sub-categories | Quotes |
---|---|---|
Initiating the partnership: patient narratives | Being listened to | “They are more interested in me as a person, in the personal stuff you know. Not just the disease.” |
Not being listened to | “They just have to check the computer to get my whole life.” | |
Working the partnership: shared decision making | Being invited and involved | “When I found out that my diabetes, that the values were high you know … I’ve been very clear about that they should teach me before I go home.” |
Not invited to be involved | “It’s the senior physician who decides it…well I have that, so that… it’s only to listen and take it.” | |
Not being invited but wanting to be involved | “So any discharge date hasn’t been planned for? No they haven’t done that you see, but…Personally, I do think that I may be a few more days”. | |
Not wanting to be involved | “I’m completely new at this whereas they are specialised in it, of course, so it becomes easy to rely on them.” | |
Safeguarding the partnership: documenting the narrative | “Yes, with the help of them, I can’t do it if I don’t have the documentation, hence that they have provided me with the tools in order to enable me to do so.” |