Table 3 Experience with a healthcare worker demonstrating actual or possible incompetence or impairment during the past 12 months
% | n | |
|---|---|---|
Experience with a healthcare worker demonstrating actual or possible incompetence or impairment | ||
Total | 41.7 % | 259 |
Educational levela | 257 | |
Certified nursing assistant | 39.7 % | |
Registered nurse, associate-level degree | 40.9 % | |
Registered nurse, bachelor’s degree | 45.0 % | |
Age (years)b | 259 | |
< 40 | 47.1 % | |
40–49 | 39.0 % | |
50–59 | 42.9 % | |
> 59 | 37.5 % | |
Category of healthcare worker demonstrating incompetence or impairment | 98 | |
Nursing colleague | 84.7 % | |
Physician | 11.2 % | |
Other | 4.1 % | |
Category of incompetence or impairment (multiple responses possible) | 106 | |
Incompetence | ||
Substandard care | 55.7 % | |
Collaboration problems with colleagues | 37.7 % | |
Communication problems with colleagues | 41.5 % | |
Communication problems with patients | 34.0 % | |
Impairment | ||
Careless handling of patient’s belongings | 3.8 % | |
Fraud | 3.8 % | |
Substance abuse (e.g. drugs or alcohol) | 1.9 % | |
Aggressive behaviour (verbally or physically) | 2.8 % | |
(Sexually) inappropriate behaviour or remarks | 0.9 % | |
Physical impairment | 10.4 % | |
Mental illness | 8.5 % | |
Other | 9.4 % | |