Table 5 Contents of sum variables for counseling patients and family members

1. Psychological support

15.8

.89

 Psychological support to the patient

.883

.931

 Psychological support to the family member

.835

.886

2. Understanding instructions

15.2

.83

 The patient understands instructions

.901

.913

 The family member understands instructions

.742

.785

 Going over instructions

.292

.362

3. Health promotion and supporting follow-up care

13.0

.76

 The family member’s participation in follow-up care

.998

.983

 Health education

.444

.584

4. Counseling patients

11.7

.64

 The patients’ problem situations

.466

.572

 Instructions in writing

.349

.587

 Instructions orally

.585

.709