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Table 3 Applicability and missing values by CARE Measure items

From: Assessing the Consultation and Relational Empathy (CARE) Measure in sexual health nurses’ consultations

CARE Measure item

Not Applicable responses (%)

Missing values (%)

item 1 Making you feel at ease

0 (0)

0 (0)

item 2 Letting you tell your story

43 (4.6)

1 (0.1)

item 3 Really listening

8 (0.8)

1 (0.1)

item 4 Being interested in you as a whole person

10 (1.1)

1 (0.1)

item 5 Fully understand your concerns

26 (2.8)

0 (0)

item 6 Showing care and compassion

9 (1.0)

1 (0.1)

item 7 Being positive

7 (0.7)

1 (0.1)

item 8 Explain things clearly

4 (0.4)

0 (0)

item 9 Helping you to take control

58 (6.2)

1 (0.1)

item 10 Making a plan of action with you

73 (7.7)

3 (0.3)

Total

238 (2.6)

9 (0.1)