Table 1 The process of how the three categories were generated
Meaning units | Codes | Categories |
|---|---|---|
Conversation about the operation. Try to see and confirm the patient. Be present for the patient. | To confirm the patient | A mutual meeting (The preoperative dialogue) |
For some, it is enough that you are calm and inform them, Others prefer it quiet, you work on and get the work done until they fall asleep. | Customizing information | A mutual meeting (The preoperative dialogue) |
Being focused and present with the patient who is involved and determines for themself how it feels | Understanding the patient’s needs | On the basis of the patient’s needs and wishes (The intraoperative dialogue) |
You feel that you have come close to a patient when you talk to them, and they relax. They even burst into tears because they feel safe. Then I feel that I have been successful. | Understanding the patient’s needs | On the basis of the patient’s needs and wishes (The intraoperative dialogue) |
Perhaps the course of events is described very precisely so that they feel they know all the details. The experience is the same regardless of the type of surgery. | Give the control back to the patient | To create a safe situation (The postoperative dialogue) |
It can be difficult to know sometimes that the patient has enough information to make it at home. | To ensure that the patient has knowledge | To create a safe situation (The postoperative dialogue) |