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Table 4 Global affect rating of the home care visits

From: Exploring patient-centered aspects of home care communication: a cross-sectional study

Global affect ratings (scale of 1–6)

Non-medical visits (n = 34)

Medical visits (n = 16)

Older persons

Mean (sd)

Nursing staff

Mean (sd)

Older persons

Mean (sd)

Nursing staff

Mean (sd)

Anger/Irritation

1.97 (1.24)

1.15 (0.44)

1.06 (0.25)

1.13 (0.34)

Anxiety/Nervousness

1.21 (0.54)

1.00 (0.00)

1.31 (0.87)

1.00 (0.00)

Depression/Sadness

1.12 (0.54)

1.00 (0.00)

1.38 (1.09)

1.00 (0.00)

Emotional Distress/Upset

2.06 (1.48)

1.00 (0.00)

2.56 (1.46)

1.00 (0.00)

Dominance/Assertiveness

1.35 (0.88)

1.50 (0.99)

1.13 (0.34)

1.81 (1.22)

Interest/Attentiveness

3.47 (0.66)

3.97 (0.72)

3.69 (0.79)

4.31 (0.70)

Friendliness/Warmth

3.35 (1.30)

3.32 (1.22)

3.81 (1.33)

3.88 (1.31)

Responsiveness/Engagement

3.76 (0.78)

4.00 (0.70)

3.94 (0.85)

4.19 (0.54)

Sympathetic/Empathetic

1.15 (0.44)

1.79 (1.04)

1.06 (0.25)

2.69 (1.70)

Respectfulness

3.06 (0.60)

3.44 (0.75)

3.00 (0.63)

3.88 (0.96)

Hurried/Rushed

1.00 (0.00)

1.21 (0.64)

1.19 (0.75)

1.00 (0.00)

Interactivity

3.59 (0.89)

3.59 (0.82)

4.06 (1.00)

4.31 (0.87)