From: Exploring patient-centered aspects of home care communication: a cross-sectional study
Global affect ratings (scale of 1–6) | Non-medical visits (n = 34) | Medical visits (n = 16) | ||
---|---|---|---|---|
Older persons Mean (sd) | Nursing staff Mean (sd) | Older persons Mean (sd) | Nursing staff Mean (sd) | |
Anger/Irritation | 1.97 (1.24) | 1.15 (0.44) | 1.06 (0.25) | 1.13 (0.34) |
Anxiety/Nervousness | 1.21 (0.54) | 1.00 (0.00) | 1.31 (0.87) | 1.00 (0.00) |
Depression/Sadness | 1.12 (0.54) | 1.00 (0.00) | 1.38 (1.09) | 1.00 (0.00) |
Emotional Distress/Upset | 2.06 (1.48) | 1.00 (0.00) | 2.56 (1.46) | 1.00 (0.00) |
Dominance/Assertiveness | 1.35 (0.88) | 1.50 (0.99) | 1.13 (0.34) | 1.81 (1.22) |
Interest/Attentiveness | 3.47 (0.66) | 3.97 (0.72) | 3.69 (0.79) | 4.31 (0.70) |
Friendliness/Warmth | 3.35 (1.30) | 3.32 (1.22) | 3.81 (1.33) | 3.88 (1.31) |
Responsiveness/Engagement | 3.76 (0.78) | 4.00 (0.70) | 3.94 (0.85) | 4.19 (0.54) |
Sympathetic/Empathetic | 1.15 (0.44) | 1.79 (1.04) | 1.06 (0.25) | 2.69 (1.70) |
Respectfulness | 3.06 (0.60) | 3.44 (0.75) | 3.00 (0.63) | 3.88 (0.96) |
Hurried/Rushed | 1.00 (0.00) | 1.21 (0.64) | 1.19 (0.75) | 1.00 (0.00) |
Interactivity | 3.59 (0.89) | 3.59 (0.82) | 4.06 (1.00) | 4.31 (0.87) |