Table 5 The measures taken by the organization (SHD) in response to malpractice claims (sometimes several measures were taken for each case)
Category1 | Sub-category | 2011–2018 | 2003–2010 |
|---|---|---|---|
Measure targeting staff (group level), n 23 (2011–2018) 21(2003–2010) p = 0.8581 | Discussion in work group | 9 | 13 |
Education of staff | 21 | 10 | |
Measure targeting the organization 1 (2011–2018) 0 (2003–2010) | Collaboration with other units within SHD | 1 | 0 |
Increase of staffing | 1 | 0 | |
Measure targeting the structure/guidelines 5 (2011–2018) 13(2003–2010) p = 0.0191 | Revision of guidelines | 3 | 8 |
Revision to CDSS | 5 | 6 | |
Measure targeting the individual (the nurse) 16 (2011–2018) 0 (2003–2010) | Listening to own calls/coaching sessions | 16 | 0 |
Psychological support to affected staff | 1 | 0 | |
No measure reported 7(2011–2018) 7 (2003–2010) p = 0.902 | No measure reported | 7 | 4 |
Measures planned, not specified | 3 |