Table 2 An example of the analysis process

Meeting individual needs of each employee

“…we have employees from different generations, we have employees who have worked since the department started 30 years ago and many of them are retiring now…partly we have to recruit new staff but also to retain all the knowledge and skills that exist in the organisation when new employees come… the experienced group has been working for many years and they are quite tired, and it’s a challenge to make work for those who are approaching 65 years of age bearable, so that they feel they are able and capable of working. It’s not easy for an operating room nurse who has been instrumenting for 40 years to continue working like always…they are tired many times. Sometimes you have to manage on day to day basis…to offer simpler tasks or to tailor a work schedule for their needs …It’s challenging when you can’t meet these groups’ wishes…” (Participant 4)

“…we have employees from different generations … some have worked … since the department started 30 years ago…many of them are retiring now…they are quite tired and it’s a challenge to make work for those who are approaching 65 years of age bearable so that they feel they are able and capable of working…to offer simpler tasks or to tailor a work schedule for their needs…” (Participant 4)

The obligation to take care of each employee’s individual needs