Areas of Focus | Questions |
---|---|
Acceptability | What is the core issue leading to suboptimal patient experience? What can be done to eliminate it and prevent it? |
Demand | How much demand is likely to exist for compassionate on-job mentorship programmes? |
Implementation | Who will execute it? When will it be appropriate to conduct the intervention and who will follow-up with it? |
Practicality | Do we have relevant human and financial resources? Is the method feasible? |
Adaptation | Can the compassionate on-job mentorship programme be applied to the adult-service lines in the hospital? |
Integration | Does the task align with the respective individual’s job description? How can compassionate care skills checklists be integrated in the existing performance system. |
Limited-efficacy testing | Will the mentorship process be able to encourage nurses to demonstrate compassionate behaviors? |