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Table 5 Items on the Supervisory Checklist mapped onto nine skills of compassion

From: Development of an on-job mentorship programme to improve nursing experience for enhanced patient experience of compassionate care

Skills

Example

Mindfulness

Accurately assesses, timely identifies and appropriately responds to patient’s critical needs.

Courage

Shows Flexibility to accept various assignments as per need of unit/Service Line

Altruism

Guides new staff in provision of safe nursing care and in compliance of Hospital policies and procedures.

Gratitude

Demonstrates gratitude while interacting with the patient’s family, colleagues and immediate supervisors.

Integrity

Is regular and punctual with > 98% attendance and follows leave policy

Empathy

Demonstrates an understanding of patient needs and takes proper interventions accordingly

Self-Compassion

Keeps oneself well-groomed and maintains the uniform code at all times

Forgiveness

Demonstrates forgiveness in his/her behavior when dealing with patient and colleagues

Humility

Interacts with paediatric patients using play- based techniques