Table 2 Sittig and Singh’s 8-Dimensional Socio-technical Model
Dimension | Definition |
|---|---|
Hardware and software computing infrastructure | Technical dimension consisting of physical devices and digital applications to keep devices running |
Clinical content | Structured or unstructured textual or numeric data or images stored in the system |
Human–computer interface | Allows users to interact with the system by seeing, touching, or hearing |
People | Humans involved in all aspects of the design, development, implementation, and use of health information technology |
Workflow and communication | How people work together cohesively to accomplish patient care |
Internal organizational policies, procedures, and culture | Organizations’ internal structures |
External rules, regulations, and pressures | External forces that facilitate or place constraints on the design, development, implementation, use, or evolution of health information technology |
System measurement and monitoring | Routine evaluation of the use, effectiveness, and outcomes of health information technology |