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Table 3 Barriers to compassionate care (Level: I, individual; T, team; O, organisation)

From: “The team needs to feel cared for”: staff perceptions of compassionate care, aids and barriers in adolescent mental health wards

Theme

Sub-theme

Level

Poor emotional connection

Constant change

O

Prescriptive rules

T, O

Lack of clear boundaries

T,O

Lack of connections with team

T

Impact of patient presentation

I

Low sense of value

Lack of reward

I,T,O

Poor work conditions

O

Lack of attending to the whole staff member

Challenges in personal life

I

Impact on home life

O

Lack of understanding

Lack of improvement in patient

I

Poor communication

Relationship with management

Lack of authenticity

O

Lack of practical resources

Unhelpful personal coping styles

I

Feeling worn out

I

Lack of practical support

O

Lack of external resources

O

Short staffing

O

Physical ward environment

O

Lack of time

O

Bureaucracy

O