Patients’ perspective | Similarities between patients and HCPs' | HCPs’ perspective |
---|---|---|
Need for nursing care (independent patient) | ||
Consider oneself as not in need for nursing care | Same definition: No need for nursing care was described in case of patients who are independent in physical activities like toilet hygiene. The focus on the rehabilitation of these patients is on therapies | Regardless patients independence, all MS patients demonstrate needs for nursing care (e.g. being available and present for patients). |
The nurse as contact person | ||
Targeted selection of contact persons by patients with long illness histories, many years of rehabilitation experience and need a lot of nursing services | Same difficulties: To identify a contact person. Different disciplines have primary contact persons | Choice of a contact person depends on situational factors and already existing trusty relationship |
Unspecific selection of contact persons by patients with new diagnose, independent in nursing services, less rehabilitation experience | Unspecific selection of contact person by: patients with many years of rehabilitation experience | |
Definition, advantages and disadvantages of a continuous nursing care | ||
Supplement advantages: Nursing care is more tailored to the needs of MS patients | Same definition of continuous care: To be cared for by the same nurse every day. This includes same required competencies in in-depth MS knowledge Same advantages of continuity: No loss of information | Supplement definition: To be available 24/7 Disadvantages: HCPs suffer from demanding patients |