Table 3 Gaps between received support and anticipated support

Service support

Disease guidance

67.5

68.4

0.226

0.634

Rehabilitation guidance

30.3

42.8

43.2

< 0.001

Exercise guidance

28.6

41

29.8

< 0.001

Living guidance

16.2

29.7

46.1

< 0.001

Safety instructions

10

19.9

36.5

< 0.001

Psychological guidance

7.1

17.1

37.8

< 0.001

Guidance on prevention of complications

7

23.8

85.9

< 0.001

Change dressing for wound ostomy

1.5

2.8

4.5

0.034

Replace and flush lines

0.9

2.9

8.52

0.004

Ways to get support

Paper-based materials

22.9

29.5

10.4

0.001

Television

13.7

35.9

123

< 0.001

Health lecture

11.0

25.7

78.2

< 0.001

Home visits nursing

8.8

34.4

156

< 0.001

WeChat, QQ

7.8

19.0

50.7

< 0.001

Administration home patient

1.6

6.6

28.2

< 0.001

Staff support

Doctor

66.0

74.6

18.4

< 0.001

Nurse

77.4

79.8

1.46

0.227

Community worker

7.9

12.0

8.26

0.004

Caregiver

5.6

12.7

30.4

< 0.001

Volunteer

4.7

13.9

54.4

< 0.001

Physical therapist

3.7

23.6

132

< 0.001

Nutritionist

2.7

22.4

128

< 0.001

Pharmacist

1.3

16.6

101

< 0.001

Counselor

0.3

8.7

61.0

< 0.001

Financial support

commercial health insurance

6.6

11.9

26.2

< 0.001

Long-term Care Insurance

3.2

20.9

113

< 0.001

Impoverished rescue

4.0

6.2

4.89

0.027

Help from friends

3.9

5.1

1.31

0.253

Help from religious and social groups

0.5

6.4

38.5

< 0.001

Subsidies for hypertension and diabetes

1.9

4.7

8.51

0.004