Variables | Frequency | |
---|---|---|
N | % | |
Department | ||
Emergency department | 156 | 38.05 |
Surgical department | 46 | 11.22 |
Medical department | 43 | 10.49 |
Outpatient department | 42 | 10.24 |
Obstetrics and Gynaecology department | 13 | 3.17 |
Orthopedics department | 10 | 2.44 |
Intensive care unit | 8 | 1.95 |
Psychiatry department | 8 | 1.95 |
Pediatric department | 7 | 1.71 |
Perpetrator | ||
Relatives of patient | 250 | 60.98 |
Patient(s) | 129 | 31.46 |
Registered nurse(s) | 8 | 1.95 |
Doctor(s) | 7 | 1.71 |
College internship | 3 | 0.73 |
The circumstances that incur the violence | ||
Perpetrators’ offensive physical behaviour | 183 | 44.63 |
Unsatisfied with the nurses’ performance | 157 | 38.29 |
Long time waiting | 130 | 31.71 |
Unreasonable requests were rejected | 120 | 29.27 |
Unsatisfied with the treatment | 93 | 22.68 |
Unsatisfied with the doctor’s work | 75 | 18.29 |
Overestimation of the medical expenses | 53 | 12.93 |
The patient died | 46 | 11.22 |
Seeking financial compensation | 39 | 9.51 |
Mental disorder | 39 | 9.51 |
Drunken | 38 | 9.27 |
Drug addiction | 6 | 1.46 |
Response | ||
Avoid conflict | 212 | 51.71 |
Explain with patience | 207 | 50.49 |
Seek help from colleagues or teachers | 131 | 31.95 |
Seek help from security guard | 111 | 27.07 |
Seek help from chief nurse | 70 | 17.07 |
Seek help from the police | 53 | 12.93 |
Reason before fighting back | 32 | 7.80 |
Seek help from other patients and family members | 9 | 2.20 |
Conflict with each other (eg. Shouting/clashing) | 8 | 1.95 |
Release a report? | ||
No | 354 | 86.34 |
Reasons for not releasing a report | ||
Unaware of how to report | 111 | 27.07 |
Indifference | 84 | 20.49 |
No response will happen | 67 | 16.34 |
It’s part of the job | 46 | 11.22 |
I am afraid I will be revenged | 13 | 3.17 |
Yes | 37 | 9.02 |
PT-PTSD (score) | ||
1 | 72 | 17.56 |
2 | 62 | 15.12 |
3 | 45 | 10.98 |
4 | 167 | 40.73 |