Table 1 The PPE-15 items divided into the seven Picker domains
From: Impacts of patient characteristics on hospital care experience in 34,000 Swedish patients
Domain and item (n) | PPE-15 r (p-value) |
|---|---|
Information and education (n = 29248) | 0.73 (<0.0001) |
Item 1 (n = 26760): When you had important questions to ask a doctor, did you get answers that you could understand? | 0.65 (<0.0001) |
Item 2 (n = 27903): When you had important questions to ask a nurse, did you get answers that you could understand? | 0.60 (<0.0001) |
Coordination of care (n = 29424) | 0.47 (<0.0001) |
Item 3 (n = 29424): Sometimes in a hospital, one doctor or nurse will say one thing and another will say something quite different. Did this happen to you? | 0.47 (<0.0001) |
Emotional comfort (n = 22863) | 0.82 (<0.0001) |
Item 4 (n = 19349): If you had any anxieties or fears about your condition or treatment, did a doctor discuss them with you | 0.71 (<0.0001) |
Item 8 (n = 21090): If you had any anxieties or fears about your condition or treatment, did a nurse discuss them with you? | 0.68 (<0.0001) |
Item 9 (n = 27959): Did you find a doctor/nurse to talk to about your concerns? | 0.71 (<0.0001) |
Respect patient preference (n = 29555) | 0.79 (<0.0001) |
Item 5 (n = 29459): Did the staff talk in front of you as if you weren’t there? | 0.34 (<0.0001) |
Item 6 (n = 29131): Did you want to be more involved in decisions made about your care and treatment? | 0.70 (<0.0001) |
Item 7 ( n = 29465): Overall, did you feel you were treated with respect and dignity while you were in hospital? | 0.64 (<0.0001) |
Physical comfort (n = 17410) | 0.57 (<0.0001) |
Item 10 (n = 17410): Were you ever in pain, if yes; Do you think the hospital staff did everything they could to help control your pain? | 0.57 (<0.0001) |
Involvement of family and friends (n = 23188) | 0.57 (<0.0001) |
Item 11 (n = 17725): If your family or someone else close to you wanted to talk to a doctor, did they have enough opportunity to do so? | 0.55 (<0.0001) |
Item 12 (n = 16474): Did the doctors or nurses give your family or someone close to you all the information they needed to help you recover? | 0.52 (<0.0001) |
Continuity and transition (n = 21306) | 0.77 (<0.0001) |
Item 13 (n = 21867): Did a doctor explain the purpose of the medicines you were to take at home in a way you could understand? | 0.63 (<0.0001) |
Item 14 (n = 19045): Did a doctor tell you about medication side effects to watch for when you went home? | 0.57 (<0.0001) |
Item 15 (n = 24338): Did someone tell you about danger signals regarding your illness or treatment to watch for after you went home? | 0.62 (<0.0001) |