Table 2 Categorisation of the perceptions of the training
Main category | Subcategory |
|---|---|
General utility | General perspective on cultural issues |
Starting an open discussion about cultural issues | |
Opportunity to improve current practices | |
Personal utility | Opportunity to become aware of one’s own cultural features |
Change one’s way of thinking | |
Obtaining a new perspective on one’s own communication practices | |
Justification for carrying out workable practices | |
Utility for patients | Better awareness and acknowledgement of patients’ differing cultural features |
Increased respect in healthcare delivery | |
Quality of training | Serves the needs of learners |
Expertise of the training provider | |
Excellent teaching skills of the educator | |
Suggestions for training improvement | Listening to persons from different immigrant groups |
Condensed or partly Web-based training to ease participation | |
Written summary from each training session | |
Rules and customs of different religions |