Module | Topic | Content | Pedagogical approaches |
---|---|---|---|
1 | Introduction to PCC and communication | Introduce the educational intervention. Introduce person-centred care and communication following Carl Rogers’s [35] perspective on person-centredness. | Introductory meeting including a video lecture and a movie clip Reflective group discussion On site |
2 | Core values of nursing and social home care | Outline the core values of nursing and social care of older persons. Discuss ethical concerns and challenges related to communication in home care. | Video lecture Movie clip Individual reflection assignment Web-based |
3 | Verbal and non-verbal communication | Introduce and discuss verbal and non-verbal communication and the dimensions of power in both verbal and non-verbal communication. | Video lecture Quiz Web-based |
4 | Presence and active listening | Develop an understanding of the importance of engaging in active listening and being present in meetings with older persons. | Movie clip Video lecture Individual reflection assignment Web-based |
5 | Group supervision | Discuss and reflect on participants’ experiences of communication challenges. | Groups of 3–6 participants Led by a member of the research team Reflection exercises On site |
6 | End-of-life care | Discuss communication related to end-of-life care in the home care setting. | Movie clip Video lecture Individual reflection assignment Web-based |
7 | Person-centred and emotional conversations | Discuss how to facilitate positive interactions and person-centred communication, including in conversations about existential matters with older persons. | Movie clip Video lecture Quiz Web-based |
8 | Flexible and person-centred communication | Discuss how to communicate with sensitivity and be flexible to the person being cared for. Summarize the main points of the educational intervention. | Video lecture Individual reflection assignment Course leader feedback Web-based |