Table 2 The questions addressed and activities in the mentoring phases and levels of Wagner’s model
Phase and Level | Addressed Questions and Activities |
|---|---|
Relationship with No Connection - Cognitive (Task-oriented Mentoring) | Understanding is limited to, ‘What is happening?’ or ‘What are the details?’. In this phase, the activities focus on technical and coordination skills, ensuring support to the nurses, ensuring attendance and working on organizational skills. |
Surface Connection - Affective (Interactive Mentoring) | Reflecting questions like, ‘What is important here?’, ‘What am I feeling?’ or ‘Who am I?’ (Wagner, 2005a). The manual emphasizes communication skills, encouraging positive interactions, ethics and completing patient notes while reflecting on patient sociodemographic details that can affect the treatment outcome. |
Shared Connection - Transformative (Transformative Mentoring) | The mentors reflect on questions that cater to self and his/ her mentees. These questions include, ‘What relationship do I see?’, ‘What is the meaning?’ or ‘What more is possible?’. The activities here include a focus on building deeper meaning in relationships and enhancing interactions with the patients e.g., through use of play. |