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Table 4 Results of the discussion groups by themes: satisfaction and recommendations

From: Process evaluation of a complex workplace intervention to prevent musculoskeletal pain in nursing staff: results from INTEVAL_Spain

Themes

General Satisfaction

Recommendations

General Communication

▪ The nursing staff does not use often the job email so the communication through WhatsApp groups was well appreciated (WG1, PG).

▪ There was a limited communication between the champion and the nursing staff, some nursing staff considered not to be enough informed about the project and the activities (PG).

▪ To use of WhatsApp groups as the main communication media.

▪ To perform periodic meetings to keep the nursing staff updated regarding to the activities.

Participatory ergonomics

▪ The format, duration and organization ERGO groups were valued positively, but after this, nursing staff sometimes were unaware of the implemented measures (WG1, WG2, PG).

▪ To inform nursing staff each time a measure is implemented.

Nordic walking

▪ The format, duration and organization were adequate, but some nursing staff considered that they did not want to spend their “free time” doing this activity (WG1).

▪ To improve knowledge about the advantages of Nordic walking for improving health.

Mindfulness

▪ The format, duration and organization were adequate (WG1, WG2, PG).

▪ –

Healthy diet

▪ The session with the chef involved traveling to Barcelona, and limited nursing staff to the afternoon and night shifts, but it was very interesting and well valued for the workers (WG2, PG).

▪ To offer at least one session per shift.

Case management

▪ Limited communication, the nursing staff did not remember what it consisted of and did not understand it (WG1, PG).

▪ Delays to access to the rehabilitation service as this service required a referral request managed by the OHS (PG).

▪ To reinforce the communication and knowledge of case management to the nursing staff.

▪ To eliminate intermediaries or seek measures to accelerate the process of access to the rehabilitation service.

  1. WG1 Worker’s discussion group 1(Barcelona), WG2 Worker’s discussion group 2 (Sabadell), PG Professional’s discussion group.