Table 1 Example of the analysis process

... they must also step in and be a resource that they would otherwise have received from the municipality. (R9)

The family needs to be the home healthcare resource that the municipality would have provided otherwise.

Increased responsibility of the family

Receiving less support

Expanding the responsibility of care

We meet a daughter who is exhausted, who encounters an everyday life in need of great effort. We meet a daughter who is in an almost impossible dilemma between taking care of herself or taking care of her mother. We meet ourselves in home nursing with a situation that requires more resources and more frequent follow-up, in a situation where a pandemic means that you face a shortage of resources and have fewer people at work to follow up. (R17)

Meets an exhausted daughter and must choose between taking care of herself or of her mother. At the same time, home healthcare is in a difficult situation, with lower available resources and fewer staff due to COVID-19.

Less resources but increased care needs

By the end of the training period, staff dropouts were a fact, which can lead to the task being reduced, that they do not have as much time for each individual patient, and that the nurses only come to ensure the basic physical need, rather than the psychological need which is the one that increases right now. (R10)

Fewer staff leads to less time with a patient, and only basic physical needs are met.

Focus on essential care

Alteration in care structure