Variables | Intervention | Control | p value* | ||
---|---|---|---|---|---|
Pre | Post | Pre | Post | ||
Mean ± SD | Mean ± SD | Mean ± SD | Mean ± SD | ||
General incivility | 2.4 ± 0.8 | 2.4 ± 0.7 | 2.3 ± 0.8 | 2.2 ± 0.8 | 0.01 |
Nurses’ incivility towards other nurses | 2.2 ± 1.0 | 2.3 ± 0.8 | 2.4 ± 0.9 | 2.2 ± 0.7 | 0.06 |
Supervisor incivility | 2.0 ± 0.8 | 2.3 ± 0.7 | 2.3 ± 0.7 | 2.2 ± 0.8 | 0.01 |
Physician incivility | 2.6 ± 0.8 | 2.4 ± 0.9 | 2.9 ± 0.9 | 2.6 ± 0.8 | 0.12 |
Patient/visitor incivility | 2.9 ± 0.9 | 2.7 ± 0.9 | 2.7 ± 0.9 | 2.5 ± 0.9 | 0.17 |
Overall incivility | 2.4 ± 0.7 | 2.4 ± 0.7 | 2.5 ± 0.7 | 2.4 ± 0.7 | 0.01 |