Table 2 Counts and rates of interruption sources and reactions
Sources | Interruption events (n = 2871) (No. %) | Task switching (n = 2049) (No. %) | Multitasking (n = 822) (No. %) |
|---|---|---|---|
Environment | 116(4.04) | 97(4.73) | 19(2.31) |
Patients | 773(26.92) | 691(33.72) | 82(9.98) |
Patients’ family members | 78(2.72) | 69(3.37) | 9(1.09) |
Nurse colleagues | 1026(35.74) | 448(21.86) | 578(70.32) |
Nurses themselves | 366(12.75) | 311(15.18) | 55(6.69) |
Doctor | 130(4.53) | 90(4.39) | 40(4.87) |
Other clinical staff | 83(2.89) | 65(3.17) | 18(2.19) |
Technical malfunctions | 77(2.68) | 77(3.76) | 0(0.00) |
Information impediments | 48(1.67) | 48(2.34) | 0(0.00) |
Telephone/equipment alarms | 106(3.69) | 101(4.93) | 5(0.61) |
Other | 68(2.37) | 52(2.54) | 16(1.95) |