Text from the Interview | Initial coding | Properties /Tentative coding | Concepts | Subcategory | Main category | Core category |
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“think it is all about who you are. What kind of personal history you bring into the encounter. If you’re used to talking about emotions and feelings in your personal life, you’ re more comfortable talking about in your professional role”. (10) | Who you are as a person Personal history you bring | • Depends on who you are as a person • Personal and professional • Experience matter | • Desirable attributes Previous experience | Desirable attributes Previous experience- learning by doing | Being on top of things – knowing your limits | Being a relationship builder – to initiate the dialogue |
“Yes, if you look at our guidelines it consists of a lot of physical health, measurements of some sorts, but very little of MH, how to approach MH encounters. I think it’s because MH is a lot more difficult to capture. It is easier to do guidelines based on measurements, like physical health”. (9) | MH is difficult to capture Very little of MH | • Lack of organizational support Physical vs Mental health positions in the organization | Knowledge gap | • Mental health does not fit—Organizational unreadiness | Being on your own – A knowledge gap | |
Respondent: “Yes. When it comes to MH, we’re more like this needs to be taken care of by someone else, we have a responsibility to connect the patient to the counselor or the physician”. (3) | Needs to be taken care of by someone else | Professional boundaries | To guide and refer to the right person | The intermediator | Professional comfort zone | |
We have a responsibility to connect |