Table 3 Patient Safety Culture Survey Item Analysis

In this unit, we work together as an effective team

During busy times, staff in this unit help each other

There is a problem with disrespectful behavior by those working in this unit

In this unit, we have enough staff to handle the workload

Staff in this unit work longer hours than is best for patient care

This unit relies too much on temporary, float, or PRN staff

The work pace in this unit is so rushed that it negatively affects patient safety

This unit regularly reviews work processes to determine if changes are needed to improve patient safety

In this unit, changes to improve patient safety are evaluated to see how well they worked

This unit lets the same patient safety problems keep happening

In this unit, staff feel like their mistakes are held against them

When an event is reported in this unit, it feels like the person is being written up, not the problem

When staff make errors, this unit focuses on learning rather than blaming individuals

In this unit, there is a lack of support for staff involved in patient safety errors

My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient safety

My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means taking shortcuts

My supervisor, manager, or clinical leader takes action to address patient safety concerns that are brought to their attention

We are informed about errors that happen in this unit

When errors happen in this unit, we discuss ways to prevent them from happening again

In this unit, we are informed about changes that are made based on event reports

In this unit, staff speak up if they see something that may negatively affect patient care

When staff in this unit see someone with more authority doing something unsafe for patients, they speak up

When staff in this unit speak up, those with more authority are open to their patient safety concerns

In this unit, staff are afraid to ask questions when something does not seem right

When a mistake is caught and corrected before reaching the patient, how often is this reported?

When a mistake reaches the patient and could have harmed the patient but did not, how often is this reported?

The actions of hospital management show that patient safety is a top priority

Hospital management provides adequate resources to improve patient safety

Hospital management seems interested in patient safety only after an adverse event happens

When transferring patients from one unit to another, important information is often left out

During shift changes, important patient care information is often left out

During shift changes, there is adequate time to exchange all key patient care information

The overall mean score of patient safety culture