Table 4 Summary of categories and subcategories

1

Improved access to health care

1. Accessed more comprehensive and reliable rehabilitation information

2. Better access to healthcare professionals

3. Access to rehabilitation was convenient and flexible

2

Encouraged postoperative recovery

4. Increased engagement in recovery

5. Increased motivation in rehabilitation exercise

6. Enhanced confidence for rehabilitation

3

Established supportive relationships

7. With healthcare professionals

8. With other patients in the programme

4

Facilitated learning

9. Facilitated understanding

10. Facilitated memorisation

5

Future directions

11. Future use

12. Suggested programme improvement