Table 1 Calculation and interpretation of congruency score
Perceived Reality High PR scores (4 or 3) | Perceived Reality Low PR scores (2 or 1) | |
|---|---|---|
SubjectiveImportance High SI scores (4 or 3) | HIGH-HIGH: Patients report that there is congruency between the care they receive and their assessments of the importance of the aspect of care. | HIGH-LOW: Patients report that there is incongruency between the care they receive and their assessments of the importance of the aspect of care. |
Subjective Importance Low SI SI scores (2 or 1) | LOW-HIGH: Patients report that there is incongruency between the care they receive and their assessments of the importance of the aspect of care. | LOW-LOW: Patients report that there is congruency between the care they receive and their assessments of the importance of the aspect of care. |