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Table 1 The CRM framework (Flin et al. ,2008) and corresponding survey questions with response rate

From: Expanding the non-technical skills vocabulary of operating room nurses: a qualitative study

CRM Category

CRM element

Optional Survey question, operationalised and adapted to population

n (%)

Situation awareness

n = 56

Gathering information

Please give examples of how you gather information (what you see, hear, smell, feel) in the OR.

35 (63)

Interpreting information

Please give examples of how you interpret your surroundings in the OR

29 (52)

Anticipating future states

Please give examples of how you anticipate situations, and their outcomes.

36 (64)

Decision-

making

n = 26

Defining problems

Please give examples of situations where you have encountered well-defined or poorly defined problems.

20 (77)

Considering options

Please give examples of situations where you needed to find solutions to a problem.

20 (77)

Selecting and implementing option

Please give examples of situations where you used your knowledge and experience to solve problems.

19 (73)

Outcome review

Please give examples of situations where you have evaluated and reviewed your solutions.

18 (69)

Communi-cation

n = 60

Sending information clearly and concisely

Please give examples of situations where you have experienced good or poor communication.

50 (83)

Including context and intent

Please give examples that illustrates the importance of precise communication.

37 (61)

Receiving information

Please give examples of situations where misunderstandings have occurred.

29 (48)

Identifying and addressing barriers to communication

Please give examples of situations where you have encountered barriers for effective information.

39 (65)

Team

working

n = 83

Supporting others

How do you support other team-members? Are you supported? How does it feel to be supported/not supported?

58 (70)

Solving conflicts

No question given

na

Exchanging information

How does the team function when there is good or poor exchange of information?

57 (69)

Co-ordinating activities

How does the OR nurse coordinate activities in the team?

59 (71)

Leadership

n = 34

Using authority

Please give examples of situations where you have used authority to make decisions on behalf of the team, or for part of the team.

27 (79)

Maintaining standards

Please give examples of situations where you maintain standards.

23 (68)

Planning and prioritising

Please give examples of how you plan and prioritise in your work.

27 (79)

Managing workload and resources

Please give examples of how you manage the workload and resources in you work.

24 (71)

Managing

stress

n = 13

Added question

What kind of situations have the potential to cause stress reactions in OR nurses?

8 (62)

Identifying symptoms of stress

Please give examples of symptoms or effects of stress you have experienced or observed in team-members.

7 (54)

Recognising effects of stress

Implementing coping strategies

How do you cope with stress?

7 (54)

Coping with

fatigue

n = 0

Identifying symptoms of fatigue

Please give examples of situations where you have identified signs/consequences of fatigue.

0 (0)

Recognising effects of fatigue

Implementing coping strategies

Please give examples of situations where you have employed good or bad strategies for coping with fatigue.

0 (0)

†: number of respondents (percentage of eligible respondents)