Table 2 Nurse-related factors affecting therapeutic communication among nurses in the public hospitals of Gamo zone, southern Ethiopia, 2022 (n = 408)
Characteristics | Mean ± SD |
|---|---|
Being overworked | 4.20 ± 0.49 |
Shortage of nurses | 4.05 ± 0.85 |
The negative attitude of the patient | 4.35 ± 0.87 |
Nurse’s unpleasant experiences | 2.40 ± 1.01 |
Patients non-compliance to treatment | 2.76 ± 1.01 |
Nurses’ burn-out (physical & mental tiredness) | 4.00 ± 0.95 |
Lack of enough time | 3.29 ± 1.15 |
Poor relationship with colleagues | 2.50 ± 1.05 |
Nurses’ inability to answer patients’ questions | 1.90 ± 0.63 |
Insufficient knowledge on communication skills | 1.90 ± 0.59 |
Reluctance to communicate | 2.03 ± 0.68 |
Lack of empathy from nurses | 2.18 ± 0.79 |
Lack of communication skills | 2.13 ± 0.69 |
Lack of interest | 3.59 ± 1.09 |
Low salary | 4.89 ± 0.31 |
Nursing shift work | 4.05 ± 0.71 |
Lack of welfare facilities for nurses | 2.80 ± 1.11 |
Patient contact with different nurses | 3.94 ± 0.84 |
Challenging nursing tasks | 4.26 ± 0.44 |