Table 3 Environmental-related factors affecting therapeutic communication among nurses in the public hospitals of Gamo zone, southern Ethiopia, 2022 (n = 408)
Characteristics | Mean ± SD |
|---|---|
Workload | 4.26 ± 0.52 |
Unsuitable environmental/Poor sanitation in patients’ rooms | 2.99 ± 1.19 |
Stress-related issues | 3.87 ± 0.77 |
Lack of support by other staff | 2.40 ± 0.97 |
Staff shortage | 3.71 ± 1.04 |
Poor communication between nurse &physicians | 2.54 ± 0.96 |
The busy environment of the ward (noise and traffic) | 3.49 ± 0.87 |
Nursing becoming task-oriented instead of patient-centered | 4.19 ± 0.63 |
Poor job performance by other staff | 2.17 ± 0.88 |
Lack of respect for opinions made by junior nursing staff | 2.20 ± 1.03 |
The unfamiliar environment of the hospital for the patients | 2.66 ± 1.03 |
Lack of welfare and medical facilities for patients | 2.68 ± 1.04 |
Lack of continuing education in communication skills | 2.73 ± 1.18 |
Lack of managerial appreciation from nurses | 4.18 ± 1.25 |
Lack of educational background in communication skills | 3.04 ± 1.27 |
Lack of nurses’ participation in decision-making | 4.42 ± 0.83 |
The feeling of injustice at the workplace | 4.53 ± 0.50 |