Table 2 Interview guide
Main questions | Follow-up questions |
|---|---|
How was your and your loved one’s first experience with the general ward? | Tell me more about that. How did it make you feel? What made it feel good? What made it feel bad? What did you need in that situation? Can you think of something that could ease the situation? Tell me what happened. Is there anything else you want to tell me? |
How were your encounters with the nurses at the general ward? | |
Tell me about your needs when encountering nurses at the general ward |