Table 2 Absolute and relative classifications and frequencies of Quality of Care items
Classification | N | % | |
|---|---|---|---|
In general, how would you describe the quality of nursing care provided to patients in your unit/service? | Poor | 21 | 2,0 |
Reasonable | 182 | 17,2 | |
Good | 674 | 63,6 | |
Excellent | 182 | 17,2 | |
How confident are you in your patients’ ability to manage their care after discharge? | Nothing confident | 11 | 1,0 |
Unconfident | 157 | 14,8 | |
Confident | 808 | 76,3 | |
Very confident | 83 | 7,8 | |
How confident will the organization’s management resolve the patient care issues you report? | Nothing confident | 97 | 9,2 |
Unconfident | 427 | 40,3 | |
Confident | 507 | 47,9 | |
Very confident | 28 | 2,6 | |
It considers that in the last year the quality of care provided to patients in its organization … | Worse | 211 | 19,9 |
Remained the same | 528 | 49,9 | |
Improved | 319 | 30,1 |