Table 4 Classification and absolute and relative frequency of Safety Culture items
Classification | N | % | |
|---|---|---|---|
Professionals feel that their mistakes are used against them. | I totally disagree | 69 | 6,5 |
Disagree | 266 | 25,1 | |
I neither agree nor disagree | 317 | 29,9 | |
Agree | 269 | 25,4 | |
I totally agree | 136 | 12,8 | |
Omitted | 2 | 0,2 | |
Some aspects are neglected during the transfer of patients between services. | I totally disagree | 52 | 4,9 |
Disagree | 310 | 29,3 | |
I neither agree nor disagree | 294 | 27,8 | |
Agree | 294 | 27,8 | |
I totally agree | 104 | 9,8 | |
Omitted | 5 | 0,5 | |
Professionals feel free to question the decisions or actions of their superiors. | I totally disagree | 90 | 8,5 |
Disagree | 288 | 27,2 | |
I neither agree nor disagree | 284 | 26,8 | |
Agree | 354 | 33,4 | |
I totally agree | 41 | 3,9 | |
Omitted | 2 | 0,2 | |
In this service we discuss ways to prevent mistakes from being repeated. | I totally disagree | 50 | 4,7 |
Disagree | 124 | 11,7 | |
I neither agree nor disagree | 135 | 12,7 | |
Agree | 595 | 56,2 | |
I totally agree | 150 | 14,2 | |
Omitted | 5 | 0,5 | |
We received feedback on the changes implemented from event reports. | I totally disagree | 90 | 8,5 |
Disagree | 231 | 21,8 | |
I neither agree nor disagree | 292 | 27,6 | |
Agree | 400 | 37,8 | |
I totally agree | 42 | 4,0 | |
Omitted | 4 | 0,4 | |
The interventions at the organizational management level demonstrate that customer safety is a top priority. | I totally disagree | 92 | 8,7 |
Disagree | 243 | 22,9 | |
I neither agree nor disagree | 302 | 28,5 | |
Agree | 352 | 33,2 | |
I totally agree | 68 | 6,4 | |
Omitted | 2 | 0,2 |