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Table 1 Nurse WPV high-risk situations

From: Evaluating the impact of an information-based education and training platform on the incidence, severity, and coping resources status of workplace violence among nurses: a quasi-experimental study

Core Category

Category

Core Category

Category

Preceding states

The patient is an alcoholic or a family member

Environmental elements

The patient is dissatisfied with the general hospital environment

The patient has an abnormal mental state

The patient is dissatisfied with the hospital system or process

Purpose elements

The patient has repeatedly sought the doctor or nurse without success

Timing elements

The patient is dissatisfied with the nurse's service attitude

When the patient waits for a long time

When the patient questions the medical expenses

When the patient's unreasonable request is refused

When the patient refuses to accept the current condition

When the patient is unsuccessful in the first invasive operation