Core Category | Category | Core Category | Category |
---|---|---|---|
Preceding states | The patient is an alcoholic or a family member | Environmental elements | The patient is dissatisfied with the general hospital environment |
The patient has an abnormal mental state | The patient is dissatisfied with the hospital system or process | ||
Purpose elements | The patient has repeatedly sought the doctor or nurse without success | Timing elements | The patient is dissatisfied with the nurse's service attitude |
When the patient waits for a long time | When the patient questions the medical expenses | ||
When the patient's unreasonable request is refused | When the patient refuses to accept the current condition | ||
When the patient is unsuccessful in the first invasive operation |