Table 13 Scores for each entry of the mobile application evaluation form [n(%)]
Dimension | Item | Strongly agree | Agree | No opinion | Disagree | Strongly disagree |
|---|---|---|---|---|---|---|
Usefulness | Using this mobile application is helpful to you | 53(37.9) | 83(59.3) | 4(2.9) | 0(0.0) | 0(0.0) |
Ease of learning | You can learn how to use the mobile application very quickly | 54(38.6) | 82(58.6) | 4(2.9) | 0(0.0) | 0(0.0) |
| Â | You quickly become proficient with the mobile application | 53(37.9) | 82(58.6) | 5(3.6) | 0(0.0) | 0(0.0) |
Ease of use | You find it easy to operate the mobile application | 64(45.7) | 72(51.4) | 3(2.1) | 1(0.7) | 0(0.0) |
| Â | You find the interface of the mobile application easy to switch from one function to another | 59(42.1) | 72(51.4) | 5(3.6) | 4(2.9) | 0(0.0) |
Trust | You won't worry about information leakage with this mobile app | 55(39.3) | 50(35.7) | 16(11.4) | 19(13.6) | 0(0.0) |
| Â | You feel that the hospital can keep your information safe | 56(40.0) | 49(35.0) | 17(12.1) | 18(12.9) | 0(0.0) |
Acceptance | You are happy to use the mobile application | 83(59.3) | 55(39.3) | 2(1.4) | 0(0.0) | 0(0.0) |
| Â | You are willing to pay for the network traffic generated by using the mobile application | 60(42.9) | 74(52.9) | 5(3.6) | 1(0.7) | 0(0.0) |
Satisfaction | You are satisfied with the mobile application overall | 61(43.6) | 74(52.9) | 5(3.6) | 0(0.0) | 0(0.0) |
| Â | Feeling noticed through the services provided by this mobile application | 76(54.9) | 60(42.9) | 4(2.9) | 0(0.0) | 0(0.0) |