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Table 1 Overview on measures using a modified version of Kirkpatrick’s four levels of training evaluation [21]

From: Evaluation of a patient-centered communication skills training for nurses (KOMPAT): study protocol of a randomized controlled trial

 

t0

t1

t2

Level 1: Reaction (What are participants’ reactions to the CST?)

 Rating of the training (self-developed)

 

X

 

Level 2: Learning (What is the impact of the CST on participants’ self-efficacy regarding communication with patients, knowledge about patient-centered communication, communication skills, and attitudes towards medical communication?

Primary outcome: Self-efficacy regarding communication skills with patients (SE-12-G)

X

X

X

 Subjective knowledge (self-developed)

X

X

X

 Objective knowledge (self-developed)

X

X

X

 Attitudes towards medical communication (Attitudes Towards Medical Communication Scale)

X

 

X

Level 3: Behavior (What is the impact of the CST on participants’ communication behavior with patients?)

 Communication skills from external observers’ perspective (SPAs to assess communication skills)

  

X

 Communication skills from simulation patients’ perspective (EPAT items (short version))

  

X

 Self-assessed communication skills applied at SPA (EPAT items (short version), adapted to HCPs)

  

X

 Covariate: Performance test anxiety (PTA)

  

X

Level 4: Results (What is the impact of the CST on participants’ work-related mental burden?)

 Professional fulfillment (PFI-G)

X

X

X

 Depression & anxiety (PHQ-4)

X

X

X

 Subjective working capacities (dimension 1 and 2 of WAI)

X

X

X

Covariate (What factors may have an influence on the results of the four levels?)

 Impact of contamination (self-developed)

IG

X

  

CG

X

X

X

 Perceived person-centeredness of healthcare settings (EPAT, short version)

X

 

X

  1. CG waitlist-control group, CST communication skills training, EPAT Experienced Patient-Centeredness Questionnaire, IG intervention group, PFI-G German version of Professional Fulfillment Index, PHQ-4 Patient Health Questionnaire 4, PTA Performance Test Anxiety, SE-12-G German version of Self-Efficacy of Communication Skills Scale, SPA standardized patient assessment, WAI Work Ability Index