Table 2 Themes, categories, and codes obtained from content analysis

Theme 1

Behaviours in caregiving

Help Behaviour

Support

To help

Care Management/Organisation

Person surveillance

Assessment of the person

Provision of care depending on the patient’s dependence

Patient’s Involvement in Care Decision-Making

Ask for an opinion before the intervention

Explain the treatment and options

Personalisation of Care

Ask about preferences

Consider the patient and not the disorder

Theme 2

Attitudes in caregiving

Acceptance and Empathy

Understanding

Kindness

Pleasant

Sympathy

Authenticity

Genuine

Tranquillity

Relaxed

Calm

Respect

Address the patient by preferred name

Availability

Dedicate time to the patient

Setting Boundaries

Distancing in the relationship

Theme 3

Communication in caregiving

Verbal Communication

Tone of voice

Speech speed

Non-verbal Communication

Touch

Presence