Table 3 Descriptive statistics, floor and ceiling effects of the 17-item PCAS-P (n = 236)
Dimensions | No. of item | Possible range | Mean ± SD | Skewness | Kurtosis | Floor effect (%) | Ceiling effect (%) |
|---|---|---|---|---|---|---|---|
Confidence in provision of care | 10 | 1–4 | 3.30 ± 0.52 | − 1.17 | -1.22 | 5 (2.1%) | 15 (6.4%) |
Communication | 4 | 1–4 | 3.38 ± 0.53 | − 1.32 | − 1.38 | 2 (0.8%) | 31 (13.1%) |
Patient perspective | 3 | 1–4 | 3.19 ± 0.60 | − 1.46 | − 1.59 | 20 (8.5%) | 26 (11.0%) |
Total | 17 | 1–4 | 3.30 ± 0.48 | -1.65 | − 1. 74 | 1 (0.4%) | 2 (0.8%) |