Table 1 Interview guide

1. How would you describe/define compassionate care (CC) during the pandemic?

2. Describe a situation, when you feel you or other HCPs have carried out CC when caring for a patient during the pandemic.

3. Describe a situation, if there has been one, when you feel CC was missing during the pandemic.

4. What are the barriers to providing CC during the pandemic?

5. What are the facilitators for providing CC during the pandemic?

6. Any suggestions for improving CC among HCPs?