Table 1 Open-ended questions in the qualitative survey

• What kind of home care services do people need and pay attention to?

• What kind of home care services are most needed and noticed by people?

• What is your opinion about the quality of providing home care?

• In your opinion, what are the obstacles (cultural, legal, financial, manpower, equipment, and technology) to improving the quality of home care?

• According to the current conditions and facilities, what solutions do you suggest to improve the quality of home care?